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Sketching User Experiences: Getting the Design Right and the Right Design (Interactive Technologies)
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Review
"Bill Buxton and I share a common belief that design leadership together with technical leadership drives innovation. Sketching, prototyping, and design are essential parts of the process we use to create new products. Bill Buxton brings design leadership and creativity to Microsoft. Through his thought-provoking personal examples he is inspiring others to better understand the role of design in their own companies." --Bill Gates, Chairman, Microsoft "Informed design is essential.” While it might seem that Bill Buxton is exaggerating or kidding with this bold assertion, neither is the case. In an impeccably argued and sumptuously illustrated book, design star Buxton convinces us that design simply must be integrated into the heart of business." --Roger Martin, Dean, Rotman School of Management, University of Toronto "Design is explained, with the means and manner for successes and failures illuminated by engaging stories, true examples and personal anecdotes. In Sketching User Experiences, Bill Buxton clarifies the processes and skills of design from sketching to experience modeling, in a lively and informative style that is rich with stories and full of his own heart and enthusiasm. At the start we are lost in mountain snows and northern seas, but by the end we are equipped with a deep understanding of the tools of creative design." --Bill Moggridge, Cofounder of IDEO and author of Designing Interactions "I love this book. There are very few resources available that see across and through all of the disciplines involved in developing great experiences. This is complex stuff and Buxton's work is both informed and insightful. He shares the work in an intimate manner that engages the reader and you will find yourself nodding with agreement, and smiling at the poignant relevance of his examples." --Alistair Hamilton, Symbol Technologies, NY "Like any secret society, the design community has its strange rituals and initiation procedures. Bill opens up the mysteries of the magical process of design, taking us through a land in which story telling, orange squeezers, the Wizard of oOz, I-pods, avalanche avoidance, bicycle suspension sketching, and faking it are all points on the design pilgrim’s journey. There are lots of ideas and techniques in this book to feed good design and transform the way we think about creating useful stuff." --Peter Gabriel
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From the Back Cover
"Bill Buxton and I share a common belief that design leadership together with technical leadership drives innovation. Sketching, prototyping, and design are essential parts of the process we use to create new products. Bill Buxton brings design leadership and creativity to Microsoft. Through his thought-provoking personal examples he is inspiring others to better understand the role of design in their own companies."--Bill Gates, Chairman, Microsoft"Design is explained, with the means and manner for successes and failures illuminated by engaging stories, true examples and personal anecdotes. In Sketching User Experiences, Bill Buxton clarifies the processes and skills of design from sketching to experience modeling, in a lively and informative style that is rich with stories and full of his own heart and enthusiasm. At the start we are lost in mountain snows and northern seas, but by the end we are equipped with a deep understanding of the tools of creative design."--Bill Moggridge, Cofounder of IDEO and author of Designing Interactions“Informed design is essential.” While it might seem that Bill Buxton is exaggerating or kidding with this bold assertion, neither is the case. In an impeccably argued and sumptuously illustrated book, design star Buxton convinces us that design simply must be integrated into the heart of business."--Roger Martin, Dean, Rotman School of Management, University of Toronto"I love this book. There are very few resources available that see across and through all of the disciplines involved in developing great experiences. This is complex stuff and Buxton's work is both informed and insightful. He shares the work in an intimate manner that engages the reader and you will find yourself nodding with agreement, and smiling at the poignant relevance of his examples."--Alistair Hamilton, Symbol Technologies, NY“Like any secret society, the design community has its strange rituals and initiation procedures. Bill opens up the mysteries of the magical process of design, taking us through a land in which story-telling, orange squeezers, the Wizard of Oz, I-pods, avalanche avoidance, bicycle suspension sketching, and faking it are all points on the design pilgrim’s journey. There are lots of ideas and techniques in this book to feed good design and transform the way we think about creating useful stuff". –Peter GabrielThere is almost a fervor in the way that new products, with their rich and dynamic interfaces, are being released to the public―typically promising to make lives easier, solve the most difficult of problems, and maybe even make the world a better place. The reality is that few survive, much less deliver on their promise. The folly? An absence of design, and an over-reliance on technology alone as the solution.We need design. But design as described here depends on different skillsets―each essential, but on their own, none sufficient. In this rich ecology, designers are faced with new challenges―challenges that build on, rather than replace, existing skills and practice. Sketching User Experiences approaches design and design thinking as something distinct that needs to be better understood―by both designers and the people with whom they need to work― in order to achieve success with new products and systems. So while the focus is on design, the approach is holistic. Hence, the book speaks to designers, usability specialists, the HCI community, product managers, and business executives. There is an emphasis on balancing the back-end concern with usability and engineering excellence (getting the design right) with an up-front investment in sketching and ideation (getting the right design). Overall, the objective is to build the notion of informed design: molding emerging technology into a form that serves our society and reflects its values. Grounded in both practice and scientific research, Bill Buxton’s engaging work aims to spark the imagination while encouraging the use of new techniques, breathing new life into user experience design.• Covers sketching and early prototyping design methods suitable for dynamic product capabilities: cell phones that communicate with each other and other embedded systems, “smart” appliances, and things you only imagine in your dreams;• Thorough coverage of the design sketching method which helps easily build experience prototypes―without the effort of engineering prototypes which are difficult to abandon;• Reaches out to a range of designers, including user interface designers, industrial designers, software engineers, usability engineers, product managers, and others;• Full of case studies, examples, exercises, and projects, and access to video clips (www.mkp.com/sketching) that demonstrate the principles and methods.About the AuthorTrained as a musician, Bill Buxton began using computers over thirty years ago in his art. This early experience, both in the studio an on stage, helped develop a deep appreciation of both the positive and negative aspects of technology and its impact. This increasingly drew him into both design and research, with a very strong emphasis on interaction and the human aspects of technology. He first came to prominence for his work at the University of Toronto on digital musical instruments and the novel interfaces that they employed. This work in the late 70s gained the attention of Xerox PARC, where Buxton participated in pioneering work in collaborative work, interaction techniques and ubiquitous computing. He then went on to become Chief Scientist of SGI and Alias|Wavefront, where he had the opportunity to work with some of the top film makers and industrial designers in the world. He is now a principal researcher at Microsoft Corp., where he splits his time between research and helping make design a fundamental pillar of the corporate culture.
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Product details
Series: Interactive Technologies
Paperback: 448 pages
Publisher: Morgan Kaufmann; 1 edition (April 11, 2007)
Language: English
ISBN-10: 0123740371
ISBN-13: 978-0123740373
Product Dimensions:
7.4 x 1 x 9.1 inches
Shipping Weight: 1.8 pounds (View shipping rates and policies)
Average Customer Review:
4.0 out of 5 stars
41 customer reviews
Amazon Best Sellers Rank:
#113,291 in Books (See Top 100 in Books)
This book compiles lots of famous examples from the 1970s and 80s about building just enough of a product to give an idea of how a person would use it and feel about it. The computer programming conferences I go to are full of thinly copied examples from this book.I walked away with a better understanding of how to have a conversation with a person and figure out the symbols they would understand, and how to quickly produce a variety of sketches using that symbol language, so we can talk about a web site and imagine in vivid detail what it is like to use it without having to build it first. Lots of drawings and clever visual tricks using computer monitors or junk.This is not a book on where to put the navigation on a web site so that users can find it. In that sense, it is not the UX book I wanted. It is more about how to think through and test a variety of ideas about a web site so you can arrive at a design a user loves before you start coding.The recommendation on the UW senior level UX Design class is to read this book and do 5 sketches a week of a web page or product. Improve existing ones or sketch new imaginary products.That is a valuable exercise with a good book. My work has improved because I read this and did plenty of sketches. Worth every penny.
I bought this book because it was recommended by Andy Rutledge in hispodcast "Design View". I knew it wouldn't be bad given the nature ofthe podcast and the host but I really wasn't sure what to expecteither. With no expectations or biases I started reading and laterfound out that it was the ideal way to experience this title.If had expected a practical book with a more hands-on approach on userinterface design, I would have been disappointed. The book discussesprimarily on how we should do design rather than explaining how todesign any particular things. Bill Buxton also writes about the roleof the user experience design and the designer itself in today'sbusinesses. The best thing in the book is that the content is full ofinteresting stories and rich examples of user experience design inreal life. The text moves from stories to theory to examples and backagain keeping the reader hooked even when the subject at hand might bea bit too heavy to digest on the first reading. Everything is wellwritten and the author more than "knows his stuff". The examples comewith extraordinary pictures that are a great source for inspiration.The book is also a good reference of other books about the subject.If you are looking for a hands-on guide or a text-book to userexperience/ interface design this not your pick. Also it is not a bookfor usability enthusiasts or engineers either. Sketching UserExperiences is a book for those designers and would-be designers whowant to get new ideas and perspective on their profession and thedesign business itself.At least I am sure that I'll be sketching more in the future thanbefore reading this book...
This is a compelling book. It manages to blend business, organizational and design thinking on the user experience. In doing this, Bill Buxton makes the case for (i) the centrality of design in driving business value and (ii) the importance of investing in the design process. The importance of exploration and play in design is called out, and the role of making multiple light, inexpensive sketches of alternatives as an important part of the design process. Buxton also brings together the separate histories of the industrial design (the people who make things) and the software design worlds, sprinkling in some lessons from film making for good measure. And he reinforces the importance of knowing the traditions and their high points if you want to innovate. All of these lessons are vital to our collective future.I liked this book enough to buy copies for people on my design and business teams, and I will probably give my copy to my boss. I may get a copy for my son as well, who is involved in furniture design in Vancouver.The book does have a couple of weaknesses. The most serious is that Bill seems to think that people don't sketch in code. I am pretty sure that this is not what he thinks - he has seen plenty of people sketch in code and most of the code created by university researchers is a form of sketch - branching code that explores, plays and demonstrates possibilities. The book can also be read as advocating a waterfall process rather than something more agile. One reason may be that he is focused on the design of interactive objects and environments where there are high production costs. But this kind of waterfall approach is not all that useful for people (such as myself) who are building businesses around the delivery of software as a service. And taking Bill's own advice, and looking out a few years, it seems likely that most of us will have 3D printers in our homes and that eventually these 3D printers will be able to print 3D programmable objects. With shape memory plastics and other such smart materials, one of the things with behaviours (interactions) may even be the shape itself.Still an important book, and one that points to more thinking and more learning. The gallery of important user experience sketches is worth deep study.
Great read!
I believe in refreshing knowledge and one way to do that is to see what others are doing and keeping up with. The text book is great and covers many aspects that anyone getting into UX should know. I would also say that anyone that has been doing this for a long time will also be able to sharpen their saw and remember what we are focusing on.
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